PROCESSING TIMES

Please allow 5-7 business days for product to be made, packaged and shipped.

Most items are pre-made. However, there are times when an item must be made to order and therefore is not ready for automatic shipping.

SHIPPING

All orders are shipped Exclusively via UPS.

It is the customers responsibility to ensure the shipping address is entered correctly. In the event the shipping address is incorrect please email sales.coconoir.co@gmail.com as soon as possible. 

NO P.O BOX ADDRESSES! ORDERS WILL BE REFUNDED IF A P.O. BOX IS USED AS THE DELIVERY ADDRESS.

UPS CHARGES AN ADDRESS CORRECTION FEE OF $18.

NOIR AND COCO IS NOT RESPONSIBLE FOR INCORRECT ADDRESSES, THEREFORE THE $18 FEE WILL BE PASSED ON TO THE CUSTOMER.

 

UPDATED 12/1/21