Returns/ Refund Policy
Items will not be refunded based on scent preference.
Please contact firstname.lastname@example.org for any questions.
Damages | Issues | Incorrect or Missing Items
Please inspect your order as soon as you receive it. Contact sales@noirandcoco immediately if an item is defective, damaged, missing or incorrect, to have the issue evaluated and corrected.
In the event you are missing or received an incorrect item, please email sales@noirandcoco with photos of your entire order and packing slip to immediately have the missing /proper item shipped to you.
Noir and Coco does not offer exchanges.
NOIR AND COCO DOES NOT OFFER REFUNDS!
Items will only be replaced if the item has been damaged during shipping.
Send a photo of the damaged item along with your order number to email@example.com If your request is accepted, the item(s) will be replaced. Items returned to Noir and Coco without prior approval will not be refunded or returned!
Unfortunately, we do not accept returns on sale items or gift cards.